Employment Opportunities

Select a position below to view more information:

Licensed Practical Nurse


REPORTS TO: Medical Services Coordinator
POSITION LOCATION: Daniel S. Snow, MD Health Center
STATUS OF POSITION: Full-Time

SUMMARY

The important role of the Licensed Practical Nurse (LPN) is to support the Physician.   This position is responsible for prompt and courteous assistance to all patients of CHN.  Responsible for the preparation and maintenance of patient’s clinical records.  Prepares reviews, evaluates, interprets, and records vital statistics and other data affecting patient care. Coordinates referrals to other health and social service agencies; establishes and maintains a cooperative relationship with patients.  Supports the Physician by facilitating patient flow, providing timely telephone and walk-in triage, including but not limited to, requests for lab results, inquiries regarding current condition, chief compliant and communicating all information to attending physician. Supports the primary care office activities of registration, discharge, medical records, phone reception and scheduling as needed.

Requirements

  • Graduation from an accredited school of Practical Nursing
  • Current license to practice nursing within the Commonwealth of Pennsylvania
  • CPR Certification
  • Have one (1) year to two (2) years preferred experience in outpatient medical office
  • Provide prompt and courteous assistance to all patients of CHN

Community Health Net provides medical, dental, pharmacy, and vision services to the general public including the underserved. We believe in providing extraordinary care to all. Those interested in being considered for this need can contact humanr@community-healthnet.com or mail cover letter/resume/cv to Community Health Net, P.O. Box 369, Erie, PA 16512. Community Health Net is Equal Opportunity Employer, M/F/Disability/Veteran.

Float Medical Assistant


REPORTS TO: Medical Services Coordinator
POSITION LOCATION: Various Medical Sites (Float)
STATUS OF POSITION: Full-Time

SUMMARY

Medical Assistant is responsible for assisting the clinical function of the office with patient screening, stocking of supplies and equipment.  The Medical Assistant is also expected to support office activities of registration, discharge, referrals, medical records, phone reception, and scheduling as needed.

Requirements

Medical Assistant Certification from an accredited institution with equivalent experience required.  Must be able to give injections, triage patients and have strong, proven assessment skills, and an ability to work closely with a provider. A successful candidate must be comfortable and competent in working with all populations from pediatric to geriatric. A basic knowledge of the computer keyboarding, excellent communication skills, and an ability to multitask are necessary.  It is also essential to relate well to a diverse patient population and to exercise tact, courtesy, and professionalism at all times. Discretion is expected in handling confidential information.  Reliable transportation to all CHN medical sites is required.

Hours of Work

Flexible Work Hours, which total a minimum of 40 hours per week, Monday through Saturday.  Hours of work and days may be adjusted to meet operational needs of the department.

Community Health Net provides medical, dental, pharmacy, and vision services to the general public including the underserved. We believe in providing extraordinary care to all. Those interested in being considered for this need can contact humanr@community-healthnet.com or mail cover letter/resume/cv to Community Health Net, P.O. Box 369, Erie, PA 16512. Community Health Net is Equal Opportunity Employer, M/F/Disability/Veteran.

Quality Improvement Assistant


POSITION TITLE: Quality Improvement Assistant
REPORTS TO: Quality and Performance Improvement Coordinator
POSITION LOCATION: Daniel S. Snow, MD Health Center
STATUS OF POSITION: Full Time

Summary
Quality Improvement Assistant is responsible for assisting in carrying out quality improvement processes. This will include but is not limited to recording audit reviews and utilization reviews. Within federal, state, and local guidelines, the Quality Improvement Assistant will assist in performing routing work, including data entry, Electronic Health Record (EHR) review, assisting with administering internal quality assurance and compliance activities, and assisting with quality assurance audits of health outcomes, as defined by the Uniform Data System (UDS), Patient Centered Medical Home (PCMH), and organizational goals.

Essential Duties and Responsibilities

• Provides support for Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives and regulatory/contractual requirements including outreach to members who are noncompliant in the designated outreach services.
• Supports effective medical record capture for HEDIS medical review and abstraction of supplemental data.
• Provides care coordination for assigned patients by coordinating patient appointments.
• Responsible for completing outreach and subsequent intake activities using required forms and documents.
• Conduct patient telephone outreach and engagement, on-going emerging needs and to promote continuity of care and improved health outcomes.
• Follow up with Hospitals/ER upon notification of admission or discharge and coordinate with health care team to facilitate communication of the event and transition of care services, to include, but not limited to medication reconciliation with health care team as per policy.
• Assist patient in developing plans and community supports to overcome obstacles that would prevent them from receiving needed services/referrals.
• Assist with preparation of evaluation reports
• Develops systematic approaches to identify data errors and service trends.
• Assist with patient satisfaction surveys, including, but not limited to; working directly with patients and staff, compiling results, and entering data.
• Performs other job duties as assigned.

Qualifications/Requirements
• High school diploma or GED required. Associate degree in Medical or related field preferred.
• Certified Medical Assistant or Licensed Practical Nurse (LPN) with minimum two (2) years’ experience.
• Ability to use computers and Windows based software to enter data and develop reports as needed.
• Excellent writing, communication, and organizational skills.
• A passion for serving patients, and their families.
• Proven self-management abilities, including meeting deadlines.
• Knowledge of medical terminology.
Community Health Net provides medical, dental, pharmacy, and vision services to the general public including the underserved. We believe in providing extraordinary care to all. Those interested in being considered for this need can contact humanr@community-healthnet.com. Community Health Net is Equal Opportunity Employer, M/F/Disability/Veteran.

Health Care for the Homeless (HCH) Program Nurse


POSITION TITLE: Health Care for the Homeless (HCH) Program Nurse
REPORTS TO: HCH Program Coordinator
POSITION LOCATION: Daniel S. Snow, MD Health Center
STATUS OF POSITION: Full-time

Summary:
Provides quality healthcare services for Community Health Net’s (CHN) Homeless Program patient population by providing a complete health history and initial health screening to accurately determine the patient’s health care and social needs, establishing and maintaining cooperative relationships with patient, shelter’s staff, coordinating referrals to other health and/or social agencies.

Essential Duties and Responsibilities:
• Complies with duties and responsibilities of CHN’s Nurse Job Description.
• Conduct new patient intakes for HCH Program.
• Provide case management for HCH Program patients.
• Coordinates health care and social services by scheduling initial appointments or referrals for medical, dental, OB/GYN, eye exams, HIV and STD testing, etc.
• Obtains complete health history to include substance abuse, sexual history, and nutritional intake.
• Provides assistance and referrals for crisis situations and service providers
• In cooperation with the HCH Provider, promotes, maintains, and restores the well-being of the client in a professional manner.
• Completes required grant and health care documentation for each patient.
• Perform other duties as assigned.

Qualifications/Requirements:
Current Registered Nurse (RN) or Licensed Practical Nurse (LPN) license to practice in Pennsylvania is required. Proven success with minimal supervision, proven interpersonal skills, and ability to interact with diverse populations. Ability to make community contacts to meet goals of the program. Problem solving skills required. Community Outreach experience preferred. A minimum of two (2) years related experience preferred.

Community Health Net provides medical, dental, pharmacy, and vision services to the general public including the underserved. We believe in providing extraordinary care to all. Those interested in being considered for this need can contact humanr@community-healthnet.com. Community Health Net is Equal Opportunity Employer, M/F/Disability/Veteran.


Billing Associate


POSITION TITLE: Billing Associate
REPORTS TO: Controller
DEPARTMENT: Finance
POSITION LOCATION: Daniel S. Snow, MD Health Center
STATUS OF POSITION: Full Time

Summary
The Billing Associate will support all billing and credentialing activities. They will coordinate and communicate with numerous parties (internal and external) including but not limited to patients, third-party payers, clinical teams, patient support staff, finance and Community Health Net’s third-party billing/ credentialing team.

Duties and Responsibilities
• Assists with patient entry and obtaining accurate data for processing claims on a timely basis.
• Provides follow-up on encounter completion and provider tasking.
• Supports all billing activities including coordination with the billing/ credentialing team on deposits, patient receipts, claim processing, encounter, and third-party payer information.
• Supports all credentialing activities including coordination with the billing/ credentialing team and completion of necessary credentialing information for the third-party payers.
• Provides patient support services in accordance with best practices and in support of CHN’s mission.
• Identifies outstanding denial/ payer issues and coordinates resolution with appropriate parties.
• Provides follow-up on outstanding accounts receivable and collection duties as necessary.
• Participation in recurring meetings with the billing/ credentialing team, including coordination and resolution of outstanding items.
• Coordinates reporting needs for the billing/ credentialing team and other parties as necessary.
• Supports the reporting and reconciliation of the Medicare credit balances and the DHS wraparound reports.
• Provides productivity data and reporting as requested.
• Use computers for various applications, such as database management, word and spreadsheet processing.
• Collaborates with operational/ clinical staff on training as necessary on various topics including but not limited to registration/ demographics, encounter completion, Sliding Fee Discount Program, Migrant Farmworker program, Ryan White and Healthcare for Homeless billing.
• Provides coverage for other Finance duties as necessary.
• Perform other job duties as assigned.

Requirements/Qualifications
• High school diploma (or GED equivalent) with two (2) years applicable experience or Associate/ Bachelor’s degree.
• Certification in Billing and Coding preferred.
• Knowledge of word processing and spreadsheet software (i.e. Microsoft Office).
• Demonstrated ability to create reports and spreadsheets.
• Demonstrated ability to respond to inquiries in a tactful and courteous manner.
• Demonstrated ability to perform duties independently with minimal supervision and to exercise proper judgment.
• Understanding of clinical terminology is required.

Community Health Net provides medical, dental, pharmacy, and vision services to the general public including the underserved. We believe in providing extraordinary care to all. Those interested in being considered for this need can contact humanr@community-healthnet.com. Community Health Net is Equal Opportunity Employer, M/F/Disability/Veteran.

Medical Office Assistant

POSITION TITLE: Medical Office Assistant
REPORTS TO: Front Office Supervisor
POSITION LOCATION: 1202 State Street
STATUS OF POSITION: Full-time
Summary
Under the direction of the Front Office Supervisor, the Office Assistant is responsible for all billing records, patient registration/discharge, medical records, referrals, and clerical activities that support the functions of the medical practice. Other related duties as assigned.

Essential Duties and Responsibilities
• Greets patients in a customer friendly manner and maintains positive, friendly, interpersonal relationships throughout entire visit.
• Assists patients in a professional and compassionate manner, in order to, quickly resolve patient concerns. Directs appropriate concerns to Supervisor.
• Accurately and efficiently performs registration/discharge process by confirming spelling, accurate demographic information, and insurance information. Maintains and updates patient information on the computer system.
• Works to ensure smooth office flow by supporting entire medical practice to include but not be limited to, cross training in medical records, referrals and any other office function needed to assist office/patient flow.
• Prepares encounter forms for pick up, ensures information on encounter forms are accurate, completed and resolved.
• Prepares cash deposit and maintains log, as per policy and procedure.
• Adheres to Finance Department Policies and Procedures, including but not limited to, accurate compilation of data into computer system, collection of payment for services rendered, and insurance validation.
• Ensures that messages taken are accurate and complete in accordance with message taking procedure.
• Assists Medical Records Clerk in ensuring that patient charts are prepared for office staff and providers prior to the patient appointment.
• Assist Medical Records Clerk in obtaining chart numbers and information to make charts/patient information available for provider review.
Requirements/Qualifications
Certified Medical Secretary Certification preferred or equivalent medical office experience/training required. Proven exceptional interpersonal and communication skills are necessary. Proven organizational and time management skills required. Confidentiality in handling patient and organizational information mandatory. PC knowledge, keyboarding skills required. Some understanding of medical terminology preferred. Bi-lingual skills preferred.

Community Health Net provides medical, dental, and vision services to the general public including the underserved. We believe in providing extraordinary care to our patients. Those interested in being considered for this need can contact humanr@community-healthnet.com or mail cover letter/resume/cv to Community Health Net, P.O. Box 369, Erie, PA 16512. Community Health Net is Equal Opportunity Employer, M/F/Disability/Veteran.

Referrals Specialist

POSITION TITLE: Referrals Specialist
REPORTS TO: Quality and Performance Improvement Coordinator
POSITION LOCATION: Daniel S. Snow, MD Health Center
STATUS OF POSITION: Full Time

Summary
Executes patient insurance referrals, consultations, and diagnostic procedures relating to the healthcare facility.

Duties and Responsibilities
• Schedules consultations and diagnostic appointments with hospitals and specialty offices for patients, per provider request, and documents necessary information.
• Accurately and timely completes requested forms for insurance and specialty offices.
• Obtains insurance prior authorization for appointments.
• Contacts patients to provide appointment date, time, location and preparation information for appointment, if appropriate.
• Answers questions and conducts research to answer questions regarding patient referral appointments and testing.
• Answers telephone, screens calls, takes messages, and provides information regarding patient referrals.
• Works closely with other internal departments to assure all the necessary patient information is received to complete the patient referral.
• Reschedules missed appointments as necessary.
• Assures referrals are properly tracked and documented as to no show, cancelled, and rescheduled appointments.
• Reviews encounters for changed insurance information and changing demographics, as needed.
• Perform other job duties as assigned.

Requirements/Qualifications
High School Diploma or GED required. Medical Assistant Certification or equivalent experience preferred. Two (2) years related experience preferred. Proficient in word processing, data processing, data input, and searching for information on computer applications. Strong organizational skills, prioritization skills and a systematic approach to work with a high level of accuracy and attention to detail. Able to work independently and act on own initiative. Ability to read, write and converse fluently in English. Understanding of medical terminology.

Community Health Net provides medical, dental, pharmacy, and vision services to the general public including the underserved. We believe in providing extraordinary care to all. Those interested in being considered for this need can contact humanr@community-healthnet.com. Community Health Net is Equal Opportunity Employer, M/F/Disability/Veteran.