

Community Health Worker Program (CHW)
Community Health Worker Program (CHW)
Community Health Net’s Community Health Worker Program helps people get healthier by focusing on social issues that affect their health. In Erie County, people and families can now use resources to overcome obstacles to getting good healthcare. The program works with patients to create plans that fit their needs. Any Community Health Net patient is eligible!
Free Services
- We make medical information easier to understand by explaining things like your benefits, what your doctor says, and your medical condition in simpler terms.
- We help schedule your doctor’s appointments and arrange rides for you. We also connect you to helpful community services and can pay you back for some travel costs.
- We give you reminder calls about your upcoming doctor visits and when to refill your medicine, so you don’t forget.
- Our team keeps an eye on your health information and symptoms, helps you keep your medical records in order, and teaches you how to track your health.
- We give you tips and information on how to take care of your health problems and how to avoid getting new ones.
- We manage your medical supplies, making sure you have what you need, helping you use them, and reminding you when it’s time to get more.
- We go with you to your doctor appointments, both inside and outside our program, to make sure you get all the help you need.
- We help you get the health services you need by talking to your insurance and showing you how to get referrals to other doctors or services.
- We offer support and advice from people who have been through similar health issues, to help you with your own health journey.
- We help you with filling out forms and applying for programs like SSI, SSD, energy assistance, water programs, job applications, rental help, and more, making sure you find the right forms and turn them in on time.
- We connect you with community resources that can really help improve your health and well-being.
- We teach you about different diseases and how to take care of yourself, giving you the power to manage your own health.
- Our team teaches health classes in the community, sharing tips and advice on how to stay healthy and prevent diseases.
- We encourage you to live a healthy lifestyle, helping you to make good choices for your long-term health.
- We do health checks and screenings to find out what health care you need, making sure you get help early.
- As health coaches, we work with you on a personal health plan, supporting and motivating you to reach your health goals.
- We guide you through the health care system, helping you understand how it works and making sure you get the care you need.

