Written by DaWayne Cleckley for Community Health Net
Over the last six years, Chris Cain has distinguished himself through unparalleled empathy and dedication to health service as a Certified Registered Nurse Practitioner (CRNP) at Community Health Net (CHN). His entry into healthcare, spurred by early experiences based on patient feedback and the difference he could make in their lives as a nurse’s aide as an 18-year-old, evolved into a genuine mission to make a meaningful difference in the lives of others.
Choosing CHN was a deliberate decision for Chris, motivated by a commitment to confront and learn from the multitude of challenges within underserved and underinsured communities. His approach to healthcare transcends the traditional, guided by a philosophy of service over outcomes and the importance of presence and effort over the anticipation of specific results. “You show up. And do the best that you possibly can. What comes of it simply is,” Cain muses, emphasizing a ‘what you put into it, you get out of it’ approach.
This ethos extends beyond professional boundaries, influencing Cain’s personal growth and community involvement, notably his participation in the Master Gardeners program, which addresses food scarcity and promotes sustainable gardening practices that directly affect Erie’s food deserts. His understanding of community health is deeply nuanced, informed by a genuine connection to Erie and encounters with patients, including migrant farmworkers, immigrants, and refugees, which have provided him with a personal understanding of individual challenges faced by the residents and the indispensable value of understanding and compassion in healthcare. His dedication is rooted in a belief in the transformative potential of primary care through methods that tackle social determinants of health and promote a culture of activity and well-being. “Trying to pull people into the primary care model in a way that actually fits into their life…to circumvent barriers,” as Chris put it, is important to him.
One of his most profound realizations during his tenure at CHN is the impact of being present for his patients and showing empathy, a hallmark of culturally competent care. Cain recalls, “Just by listening, patients felt as if I was doing things [for them] at a greater level.” The impact of his style of health care was best expressed by something that touched him and underscored the deep connections and trust he has fostered: the trust placed in him by the community, particularly when family members of patients are recommended to him. “Once I realized the impact of listening to them, focusing on the simple acts [of kindness] meant so much more to me,” he acknowledges, emphasizing the significance of the relationship between healthcare providers and patients.
As he looks forward, Chris Cain envisions an Erie community where comprehensive and empathetic healthcare is accessible to all, regardless of their background or circumstances. As an example, he shares a compelling story of healthcare challenges faced by Erie’s residents, like that of a migrant farm worker from Mexico who hadn’t received treatment until he met Cain, illustrating the complexities of healthcare accessibility and the importance of compassion, respect, and dignity to all.
Chris Cain, CRNP, is a true healthcare hero in Erie. His work and philosophy exemplify the highest ideals of commitment to health service and provider/patient relationships that improve the lives of people and contribute to the health and vitality of the Erie community.